Browse categories
Explore
Fiverr Pro
English
$
USD
I will troubleshoot and fix your windows PC or laptop remotely
Microsoft 365, Intune and Endpoint Management Specialist
I help small & mid-size businesses get Microsoft 365 and endpoint management set up right.
20+ years in Enterprise IT, most recently as End User Services Architect for national retailer & Infrastruc...
About this Gig
Slow computer, pop-up errors, failed updates, a printer that won't connect, or software that won't install? I'm an enterprise IT professional with years of experience supporting and managing thousands of Windows devices, and I'll fix your PC the same way I would for a corporate user: carefully, securely, and with a clear explanation of what I did.
What I can help with:
- Slow performance, startup problems, and cleanup
- Windows Update failures and errors
- Software installs, removals, and configuration
- Printer, Wi-Fi, and peripheral issues
- Basic security checkups and malware removal
- New PC setup and data transfer
I work over a secure remote session that you start and can end at any time.
Services available in English and Spanish.
Device:
Desktop
•
Laptop
Operating system:
Windows
My Portfolio
Other Support & IT Services I Offer
FAQ
What counts as a revision?
If the same issue I fixed comes back within 7 days, I'll reconnect and fix it again at no charge. New or unrelated problems need a new order.
How does the remote session work?
You can connect through Microsoft Teams, Windows Quick Assist (built into Windows), or AnyDesk, whichever you're most comfortable with. I'll walk you through it. You can see everything I do, and you can end the session at any time.
Do I need to be at my computer during the session?
Yes, at the start to approve the connection and review the issue. Once we agree on a remediation plan, I'll let you know if you can step away. If restarts are needed, you'll need to stay nearby to reconnect the session after each one.
Will you need my passwords?
No. I'll never ask for your personal passwords. If a fix needs your Windows or admin login, you'll type it in yourself during the session.
What if you can't fix my problem?
If the issue turns out to be failing hardware or something that can't be fixed remotely, I'll tell you right away and explain your options. If I can't resolve it, we'll work out a fair outcome through Fiverr.
Do you work on Macs?
This gig covers Windows PCs and laptops only. Message me first if you're not sure your issue fits.
What hours are you available?
I'm based in the U.S. Eastern time zone but schedule sessions on weekdays, some evenings and some weekends. Include your preferred time window when you order. Service is available in English and Spanish.
