I will be your on call remote IT support technician
IT Support Engineer
About this Gig
Is your computer running slow, freezing, or throwing errors you can't figure out? I'll remotely diagnose the issue and fix it no need to visit a shop or wait days for a technician.
What I can fix:
- Windows errors, crashes, and slow performance
- Driver and hardware conflicts
- Software installation and configuration issues
- Virus and malware cleanup
- Startup and boot problems
- General system troubleshooting
Why work with me:
I have 6+ years of IT support experience, including enterprise service desk roles handling technical issues for hundreds of users. I don't just apply a quick patch I find the root cause and explain what went wrong in plain language, so you understand your system better too.
Sessions are done securely via TeamViewer or AnyDesk. I'm responsive, patient, and focused on actually solving your problem not just closing the ticket.
How it works:
- Message me with a quick description of your issue
- We schedule a remote session at a time that works for you
- I diagnose and fix the problem, with clear updates throughout
Got a tech headache? Let's sort it out.
Device:
Desktop
•
Laptop
•
Mobile
•
Tablet
•
Printer
Operating system:
Windows
•
IOS
•
Android
FAQ
What do you need from me to get started?
Just a quick description of the issue you're facing, your device type (Windows/Mac), and your availability for a remote session. I'll take it from there.
How does the remote session work?
I'll connect to your computer securely using TeamViewer or AnyDesk. You stay in control the whole time and can watch everything I do. No data leaves your device.
What if my issue isn't fixed in the estimated time?
If it takes longer than expected, I'll let you know upfront before continuing. You can also order the "Additional Hours" extra if we need more time.
Do you offer support outside your listed hours?
I can often accommodate flexible timing, including evenings — just message me first to check availability before placing an order.
What if the same issue comes back after the session?
If it's related to the original issue and within a few days of our session, I'll help resolve it at no extra charge.

