I will manage your airbnb reservations and guest communications

United Kingdom

I speak English, Portuguese
Combining my 14+ years of customer service experience (with a 5* Luxury background) and strong organisational skills to provide outstanding service to you and your clients. Experience in environments ...
About this Gig

Exceptional guest experiences begin long before check-inand it all starts with reservations.


With experience supporting reservations for Relais & Châteaux luxury hotels, I understand the importance of prompt communication, attention to detail and creating a seamless booking experience from the very first enquiry.


I can support properties listed on platforms including:

  • Airbnb
  • Booking.com
  • Vrbo
  • Expedia
  • TripAdvisor
  • Direct booking websites

I can help with:

  • Responding to booking enquiries
  • Pre-arrival guest communication
  • Booking confirmations and check-in information
  • Calendar management
  • Reservation administration
  • Payment administration and accurate record keeping


Whether you manage one property or a growing portfolio, I'll provide professional, reliable support that helps create a positive first impression and keeps your booking process running smoothly.

Purpose:

Business

Work model:

Project-based

Daily

Weekly assistance