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$
USD
I will be your customer success mentor for ai customer success
Gig Summary
Path finder for Customer Success and AI CS
With 10+ years of experience in Customer Success and Account Management, I help SaaS companies build scalable CS operations that drive adoption, retention, and growth. I specialize in customer onboard...
About this Gig
I am successful Customer Success Manager. I believe in end to end ownership of the project.
- I come up with 10+ years of experience in building Customer Success team from scratch in 3 SaaS companies.
- I have increased retention rate to 98% from 45%.
- I have worked a lot on establishing the best customer relations with proactive approach towards the clients.
- I have worked extensively on increasing the annual contractual cost with successful renewals and upsells.
- I have worked on increasing engagements, Onboarding clients.
- I help in establishing CS function and creating process for AI CSM.
My Portfolio
Reviews
12 reviews for this Gig
| (11) | ||
| (0) | ||
| (1) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Recommend to a friend
- Service as described
Sort By
Most relevant
N nassim2509
United States
This guy knows what he is talking about. great training and he was able to answer all my questions with confidence. Now I feel prepared. thank you Vishal!
$50-$100
Price
Helpful?T tiffjandraughn
United States
Great service, efficient communication and a really great way get Customer Success Management guidance.
$100-$200
Price
V 
Seller's Response
Helpful?A 
auroraadvantage
United States
Vishel really gets a deep understanding of where you are and goes above and beyond to help you grow from that! Definitely recommend if you need help getting into customer success.
$100-$200
Price
V Seller's Response
Helpful?B 
bashiraaliya
United States
I’m very happy with Vishal’s work. He was prompts and very pleasant to communicate with. His deliverables exceeded my expectations. Thank you so much Vishal!
$100-$200
Price
Helpful?A akoush86
United Kingdom
He is nice and helpful and gives time while call but the information that provided in the delivery is really average i needed an experts help but unfortunately it wasnt. Disappointed:(
$100-$200
Price
V Seller's Response
Helpful?
Reviews
12 reviews for this Gig
| (11) | ||
| (0) | ||
| (1) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Recommend to a friend
- Service as described
Sort By
Most relevant
N nassim2509
United States
This guy knows what he is talking about. great training and he was able to answer all my questions with confidence. Now I feel prepared. thank you Vishal!
$50-$100
Price
Helpful?T tiffjandraughn
United States
Great service, efficient communication and a really great way get Customer Success Management guidance.
$100-$200
Price
V Seller's Response
Helpful?A auroraadvantage
United States
Vishel really gets a deep understanding of where you are and goes above and beyond to help you grow from that! Definitely recommend if you need help getting into customer success.
$100-$200
Price
V Seller's Response
Helpful?B bashiraaliya
United States
I’m very happy with Vishal’s work. He was prompts and very pleasant to communicate with. His deliverables exceeded my expectations. Thank you so much Vishal!
$100-$200
Price
Helpful?A akoush86
United Kingdom
He is nice and helpful and gives time while call but the information that provided in the delivery is really average i needed an experts help but unfortunately it wasnt. Disappointed:(
$100-$200
Price
V Seller's Response
Helpful?
