I will build customer success function from scratch

I am successful Customer Success Manager. I believe in end to end ownership of the project.

1. I come up with 10+ years of experience in building Customer Success team from scratch in 3 SaaS companies.
2. I have increased retention rate to 98% from 45%.
3. I have worked a lot on establishing the best customer relations with proactive approach towards the clients.
4. I have worked extensively on increasing the annual contractual cost with successful renewals and upsells.
5. I have worked on increasing engagements, Onboarding clients.
6. I help in establishing CS function and creating process for AI CSM.