I will be your amazon fba expert to fix shipment, inventory, and inbound errors
Amazon Authorised Partner ! Charges After Resolution ! 5,000 Cases Resolved
Level 1
Has met certain performance criteria and shows strong potential in the marketplace.
About this Gig
Discussion First | Amazon Authorised Partner | Charges After Resolution | 5,000+ Cases Resolved
Are FBA shipment errors, missing units, or inbound discrepancies costing you money and stock? Amazon won't fix them without the right case strategy and documentation. I find the issue and recover what's owed.
What I fix:
- FBA shipment error, inbound shipment fix, shipment reconciliation, receiving error
- Missing units, lost inventory, damaged inventory, inbound discrepancy
- Stranded inventory, unfulfillable inventory, shipment stuck in receiving
- Inbound performance alerts, shipment status issues, placement errors
- FBA reimbursement claim, lost and damaged reimbursement, refund claim
- Seller support case filing, escalation, inventory recovery
- Plan of Action writing supply chain documentation
- Executive Seller Relations escalation, multiple violation recovery
- Listing reinstatement, POA writing, detail page recovery
Most sellers leave money on the table because cases are filed wrong. I diagnose the root cause, file the correct case with full documentation, and follow through until every unit is accounted for or reimbursed.
Send me the ASIN and the error before ordering
My Portfolio
Other E-Commerce Management Services I Offer
FAQ
What FBA errors do you fix?
Missing inbound units, lost or damaged inventory, stranded listings, shipment stuck in receiving, inbound performance alerts, incorrect unit counts, and FBA reimbursement claims.
Can you recover money Amazon owes me for lost inventory?
Yes.If Amazon lost or damaged inventory after receipt, you're owed reimbursement — but only if the case is filed correctly.
My shipment is stuck in "receiving" — can you fix it?
Yes. Shipments stuck in receiving usually need a reconciliation case with delivery proof and unit counts. I file the correct case and follow up until the units are checked in or reimbursed.
What is stranded inventory and can you fix it?
Stranded inventory is stock in Amazon's warehouse with no active listing, so it can't sell. I identify the cause — suppression, listing error, or pricing flag — and relist it correctly.
What documents do I need for a reimbursement claim?
Ideally BOL, carrier proof of delivery, and packing lists. Share what you have — I identify gaps, advise what can be reconstructed, and build the strongest case with what's available.
Amazon received fewer units than I sent — what now?
This is a shipment discrepancy. I file a reconciliation case with your shipment plan, delivery proof, and unit counts to recover the missing units or secure reimbursement.
What if Amazon rejects the reimbursement case?
Rejection is not final. I escalate through the correct channels — including Executive Seller Relations where applicable — with added documentation. Most rejections are overturned with the right follow-up.
How long do FBA cases take to resolve?
Standard cases resolve in 3—7 business days. Complex reimbursement or escalated cases can take 2—4 weeks. I follow up proactively so nothing stalls or gets closed early.
Do you handle both shipment errors and inventory reconciliation?
Yes. Shipment errors are resolved at the inbound level. Inventory reconciliation covers units already received but showing discrepancies in your FBA inventory dashboard.
Do you work across all Amazon marketplaces?
Yes. US, UK, EU, Canada, and global marketplaces. Each has different inbound and reimbursement processes — I work with the correct one for your specific marketplace.

