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Fiverr Pro
English
$
USD
I will build a telegram faq bot with ai and human handoff
Artem
About this gig
Give customers short, consistent answers and give your staff a clear queue for exceptions. I will build a Telegram support bot using n8n and an approved knowledge base.
The bot handles routine questions in natural language. It does not invent prices, availability or policies. Unknown questions, complaints, refunds and requests for a person are routed to a human.
Basic: one bot, up to 15 FAQ entries and staff notifications.
Standard: up to 30 FAQ entries, a private ticket log with statuses, and one booking intake flow.
Premium: up to 60 FAQ entries, the Standard features, one spreadsheet integration and two agreed languages.
The working demo uses a fictional coffee shop. Your delivery is adapted to your verified rules, with editable files, scenario tests and operating instructions. Local AI requires a suitable host; continuous availability depends on that host.
Please message me before ordering. You provide approved FAQ content, your Telegram bot and a staff contact. No paid AI API is required. Hosting, live staff coverage and ongoing maintenance are not included. The bot records requests; staff approve bookings and refunds.
Get to know Artem
Artem
AI Automation, n8n Workflows and Telegram Bots
- FromNetherlands
- Member sinceJun 2026
Languages
English
I build n8n workflows and Telegram bots for small businesses: FAQ support, lead research, request handling and product content. My working demos use local AI and include clear knowledge rules, human review or handoff, and setup instructions. I also create AI-assisted product listing images as a complementary service. Tell me one repetitive process, the tools you use and the result you need; we can agree on a practical scope before work starts.
FAQ
Can the bot invent an answer when information is missing?
No. Replies are restricted to approved rules; unconfirmed questions become requests for staff.
Will it confirm bookings or refunds?
It collects requests and passes them to staff. It does not promise availability or approve money movements.
Can staff reply to a customer?
Standard and Premium include an owner-only reply command and tracked ticket statuses.
Does it read personal computer files?
The delivered workflow uses its own FAQ and ticket store. Customer messages cannot choose local file paths or run shell commands.
Is hosting included?
No. I set up the agreed deployment on your compatible host and explain startup and stopping. Hosting and staff availability remain your responsibility.
