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$
USD
I will audit and improve your customer experience
Customer Experience Consultant, Industrial Engineer
Hi, I'm Hannan, an Industrial Engineer and founder of FoundryCX.
I help businesses improve customer experience through process improvement, customer support optimisation, and customer journey analysis...
About this Gig
Is your business losing customers without knowing why?
A great product alone isn't enough. Every interaction your customers have with your business shapes whether they stay, return, or recommend you.
At FoundryCX, I help businesses identify customer experience gaps and transform them into opportunities for growth.
Using a structured Customer Experience Audit, I'll analyze your customer journey, identify pain points, and provide practical recommendations tailored to your business.
What you'll receive:
️ Customer Experience Audit
️ Customer Journey Analysis
️ Pain Point Identification
️ Process Improvement Recommendations
️ Customer Satisfaction Insights
️ Actionable Improvement Plan
Every recommendation is practical, data-driven, and designed to help you improve customer satisfaction and business performance.
Let's build better customer experiences together.
FAQ
Can you audit any buisness?
Yes. The recommendations will be tailored to your industry and the information you provide.
Do I need a website?
No. If you don't have one, I'll use the information you share and any available public-facing channels.
Will I receive practical recommendations?
Yes. Every audit includes clear, actionable suggestions—not just observations.
What documents do I need to provide to get started?
We need information before starting: Business name Industry Website (if available) Social media links Google Business Profile (if available) Main customer challenges Current goals Any existing customer feedback
