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I will troubleshoot outlook microsoft 365 email and onedrive issues
Remote IT Support for Windows, Microsoft 365 and Networks
Windows PC running slowly, Outlook not syncing, or Wi-Fi disconnecting? I provide remote IT support for individuals and small businesses.
I’m in the final year of vocational training in IT system int...
About this Gig
Outlook not syncing, email refusing to send or OneDrive stuck? I provide remote Microsoft 365 application support on Windows.
I can help with:
- Outlook profile and email configuration
- Sending, receiving and synchronisation issues
- OneDrive setup and sync troubleshooting
- Office installation and configuration
As an IT specialist in system integration, I work through structured checks and explain the findings clearly. You receive a summary of the work and next steps.
Choose up to 1, 2 or 3 hours for the agreed work on one PC. Troubleshooting is time-bounded; a fix cannot be guaranteed. Licences, account recovery, tenant migrations and server administration are not included. You must have legitimate software and the required account permissions.
Message me first with the app, error and what changed. We confirm remote suitability, scope and session time before you order. You approve access and remain in control; enter credentials yourself and never send passwords or 2FA codes.
Support in English, German and Arabic.
Email Provider:
Microsoft Outlook
•
Outlook
Expertise:
IMAP
•
Setup
•
Configuration
My Portfolio
Other Support & IT Services I Offer
FAQ
Should I message you before ordering?
Yes. Describe the issue, device and error message first. I will confirm whether remote support is suitable, agree the scope and timing, and recommend a package. Please redact private information from screenshots.
How does remote support work?
We agree the remote-support method and session time through Fiverr. You approve access, remain present and can end the session. Enter any credentials yourself; never send passwords, 2FA codes or authentication tokens.
Do you provide Microsoft licences or recover accounts?
No. You need your own valid licence or subscription and authorised access. I help with application setup and troubleshooting, not licence sales, password recovery, security bypasses, tenant migrations or Exchange server administration.
Can you help if my company manages my Microsoft 365 account?
Often, for application-level issues. Some changes require your company administrator. Tell me whether the device or account is managed before ordering. I will not bypass organisational policies or access restrictions.
What if the issue cannot be fixed remotely?
The package covers the agreed diagnostic and support time, not a guaranteed fix. I will explain what I found and practical next steps. Hardware faults, provider outages or missing access may require a local technician, provider or account administrator.
When will my session take place?
Please confirm an available session time before ordering, including your time zone. The package delivery period is not a promise of immediate or 24/7 availability. You must be available for any agreed remote session.
What do revisions and additional hours cover?
Revisions address corrections to the original agreed work, within the listed revision count. New issues, devices, extra support time and ongoing maintenance are separate. Any additional paid work must be agreed through Fiverr before it starts.
Which languages can we use?
I can assist in English, German or Arabic. Let me know your preferred language in your first message.
