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Fiverr Pro
English
$
USD
I will manage hotel reservations, guest messaging, customer support
About this Gig
Are you a hotel owner, resort operator, guesthouse manager or Airbnb host looking for professional reservation and guest support services?
With more than 10 years of hospitality industry experience, I can help you manage reservations, guest communication and daily hospitality administration efficiently.
Services include:
- Reservation management
- Guest messaging
- Booking confirmation handling
- Customer support
- OTA management
- Guest satisfaction follow-up
- Administrative support
- Hospitality operations assistance
Why choose me?
- International hospitality experience
- Hotel management background
- Professional communication
- Reliable and detail-oriented service
- Fast response time
Contact me before placing an order to discuss your requirements.
Messaging platform:
•
Social media
•
Live chat
Language:
English
Work model:
Project-based
•
Weekly assistance
•
Monthly retainer
Purpose:
Business
FAQ
What types of properties do you support?
I support hotels, resorts, guesthouses, villas, serviced apartments, homestays, and Airbnb properties. I can assist with reservations, guest communication, booking inquiries, and customer support.
Which booking platforms do you work with?
I can assist with major booking platforms such as Booking.com, Airbnb, Agoda, Expedia, Trip.com, and direct hotel reservation systems.
What information do you need to get started?
Please provide: Property name Booking platform details Guest communication guidelines Required tasks Working hours and timezone (if applicable)
Can you communicate directly with guests?
Yes. I can professionally respond to guest inquiries, reservation requests, booking confirmations, pre-arrival questions, and customer service messages on your behalf.
Do you have hospitality industry experience?
Yes. I have over 10 years of hospitality experience, including hotel operations, restaurant management, guest relations, and hospitality business development in Sri Lanka, Singapore, and the UAE.
Can you provide ongoing support for my property?
Yes. I am available for both short-term projects and long-term hospitality support arrangements. Please contact me before placing an order for ongoing services.
What time zones can you work with?
I am flexible and can accommodate different time zones depending on project requirements. Please contact me to discuss your preferred schedule.
Do you offer customized packages?
Yes. If your requirements are different from the listed packages, please send me a message and I will create a custom offer tailored to your needs.
