I will be yours full time customer service representative or customer support agent

Pakistan

I speak Urdu, English

Customer Service for Shopify, E commerce, Email or Live Chat Support

Hi, I'm Muhammad Ayaz working as a customer service representative, With over 5 years of experience in CSR.I help Shopify and eCommerce customers through efficient email support,live chat,order manage...
About this Gig

Hi, Im a Shopify & E-commerce Customer Support Specialist with 5+ years of experience helping brands deliver excellent customer service through email support, live chat, order management, refunds, chargebacks, and dispute handling.

I specialize in managing customer inquiries professionally and efficiently to improve customer satisfaction and support business growth.

Services I Provide:

  1. Email & Live Chat Support
  2. Order Processing & Tracking
  3. Refunds & Cancellations
  4. Chargebacks & Disputes
  5. Shopify Customer Support

Tools & Platforms:

Zendesk, Freshdesk, Help Scout, Zoho CRM, Richpanel, Trengo, Slack, Teams, Discord, DHL, FedEx, USPS, UPS, 17Track, and more.

Multilingual Support:

I can assist customers in multiple languages using tools like ChatGPT & DeepL to provide smooth global customer experiences.


I've worked with multiple Shopify and e-commerce brands across fashion, home, beauty, and tech industries, delivering fast, friendly, and reliable support.


I focus on clear communication, long-term collaboration, and high-quality customer service that helps brands grow.



Feel free to message me anytime I'd be happy to support your business.


Thanks

M.AYAZ

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

TikTok

Service type:

Non-technical support

Language:

English

German

Urdu

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Document 360

Confluence

Freshdesk