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Fiverr Pro
English
$
USD
I will handle ecommerce customer support via email and chat
Ecommerce Customer Support Specialist Email and Chat Support
Reliable Ecommerce Customer Support Specialist with 6+ years of experience. I help online stores handle customer emails and chats professionally and efficiently.
I assist with order inquiries, refunds...
About this Gig
Professional Ecommerce Customer Support via Email & Live Chat
Are you looking for reliable and responsive customer support for your online store?
With 6+ years of experience in ecommerce customer service, I help businesses handle customer communication professionally and efficiently.
I can assist with:
Order inquiries
Refunds & returns
Tracking issues
Product questions
Complaint resolution
Daily email management
Live chat support
I focus on fast response time, clear communication and high customer satisfaction.
Whether you need support for a few hours or ongoing help, I am ready to support your business and protect your brand reputation.
Lets work together to keep your customers happy!
Service type:
Non-technical support
Language:
Bulgarian
•
English
Timezone:
UTC daytime
Support software:
Freshdesk
•
Zendesk
Knowledge base software:
Freshdesk
•
Zoho
FAQ
What type of businesses do you support?
I support ecommerce stores of all sizes, including Shopify, WooCommerce and other online platforms. I handle customer emails and live chat professionally and efficiently.
What tasks can you handle?
I can manage order inquiries, refunds, returns, tracking issues, product questions, complaints and general customer communication.
Do you provide phone support?
No, I specialize in email and live chat support to ensure professional and well-documented communication.
Can you work long term?
Yes. I am available for ongoing and long-term customer support collaborations.
