I will be your customer care representative, customer service, virtual support

Kenya

I speak English

3 orders completed

Hello, I'm an efficient freelancer offering quick assistance with simple, short tasks like basic data entry, research, summaries, file organization, formatting, or proofreading. I provide reliable, fa...
About this Gig

Hello there,

Are customer inquiries taking up too much of your time?

I'm here to help.


I'm Yebi, a Customer Care Representative and Virtual Assistant with over 6 years of experience providing reliable, professional, and customer-focused support. I help businesses improve customer satisfaction while ensuring smooth daily operations.


What I Offer

  • Customer Service (Email, Live Chat and social media)
  • Customer Care Representative (CSR)
  • Virtual Assistant Support
  • Order Processing and Follow-Ups
  • Handling Complaints, Inquiries and Refunds
  • CRM and Data Entry Support

 

Why Work with Me?

  • 6+ years of hands-on experience
  • Professional, friendly communication
  • Fast response times
  • Detail-oriented and reliable
  • Customer-first approach


I don't just respond to customers- I represent your brand professionally.


Kindly message me before ordering so we can discuss your needs and choose the best package.


Thank you!

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

Service type:

Technical support

Language:

English

Timezone:

24/7

Support software:

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Document 360

Confluence

Freshdesk