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English
$
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I will be your customer support and social media agent
Philippines
I speak English
4 orders completed
Customer Support and Social Media Agent
I provide professional customer support and social media management services to help businesses deliver excellent customer experiences. From email and live chat support to social media engagement and ...
About this Gig
DM first before placing an order!
Are you looking for a reliable and professional virtual assistant to handle your customer support and social media interactions?
You're in the right place.
I provide high-quality customer support and social media management services to help your business maintain excellent customer relationships and a strong online presence. Whether you run an eCommerce store, SaaS business, startup, or personal brand, I can assist with daily communication and engagement so you can focus on growing your business.
What I Can Do for Your Business
Customer Support
Email support
Live chat support
Ticket management
Order inquiries and tracking updates
Refund and cancellation requests
Complaint resolution
FAQ responses
QA & Testing Support
Bug reporting
User experience feedback
Social Media Management
Respond to comments and direct messages
Engage with followers
Moderate spam and inappropriate comments
Answer customer inquiries
Maintain a professional brand voice
Social media platform:
•
•
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TikTok
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YouTube
Service type:
Non-technical support
Language:
English
Timezone:
24/7
Support software:
Other
Knowledge base software:
Other
FAQ
Can you work full-time?
Yes! I am available for full-time, part-time, and long-term projects. Please send me a message so we can discuss your business needs, schedule, and expectations.
What tools do you use?
I am experienced with a wide range of customer support and social media tools, including: Sprinklr Gladly Gorgias Yotpo Shopify I can also quickly adapt to other platforms and tools your business uses.
What do you need from me to get started?
I need a brief overview of your business, your target audience, and any resources or SOPs you already have. This helps me understand how to communicate with your customers and represent your brand effectively.
