I will be your customer service agent in ecommerce

Vietnam

I speak English, Vietnamese, Chinese

6 orders completed

General Assistant, Customer Services, Ecommerce Operation

Hi, my name is Yen, I help founders and small businesses stay organised by supporting their day-to-day operations, e-commerce activities, and customer experience. My work includes managing administrat...
About this Gig

Hi, my name is Yen Le. I can support you with:

  • Email and chat customer support
  • Customer inquiry handling
  • Booking and scheduling support
  • Refund and cancellation inquiries
  • Follow-up with customers
  • FAQ and response template preparation
  • Issue tracking and escalation
  • Customer data and status updates
  • Multilingual support in English and Vietnamese


If you are looking for a dependable Customer Support Assistant to help manage your customer communication, I would be happy to support your business.


Please message me, before you place an order.

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

TikTok

Service type:

Non-technical support

Language:

Chinese (simplified)

English

Vietnamese

Timezone:

UTC daytime

Support software:

Zoho Desk

Zendesk

Salesforce

My Portfolio