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$
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I will do whatever you need
Bilingual Chat Support Candidate Virtual Assistant
I am a semi-bilingual customer service advisor and virtual assistant with extensive experience in customer care and digital tool management. I possess an intermediate English level (A2+/B1) with stron...
About this Gig
Welcome to my Virtual Assistant Gig!
Are you overwhelmed by an overflowing inbox or struggling to keep up with daily customer messages? Let me handle it for you so you can focus on growing your business!
I provide professional, reliable, and efficient administrative support, specializing in message management, customer service, and daily organization.
What I can do for you:
- Email & Message Management: Promptly replying to customer inquiries, clearing spam, and keeping your inbox organized.
- Live Chat Support: Real-time customer service to ensure your clients get immediate assistance.
- Appointment Setting: Managing your calendar and scheduling meetings smoothly so you never miss an opportunity.
- Daily Summary Reports: A clear update at the end of the day highlighting completed tasks and urgent matters.
Why choose me?
- Fast response times and high attention to detail.
- Professional and polite communication with your customers.
- Highly organized, reliable, and ready to adapt to your specific business guidelines.
Please contact me before placing an order so we can discuss your specific requirements and ensure we are a perfect match!
Messaging platform:
•
SMS
•
Social media
•
Live chat
Language:
English
•
Spanish
Work model:
Weekly assistance
•
Monthly retainer
Industry:
Hardware & electronics
•
Software
•
Writing & publishing
Purpose:
Business
FAQ
How will you access my email or messaging platform securely?
You can grant me access by setting up a staff account with limited permissions, using official platform sharing tools, or securely sharing credentials via a password manager. I prioritize data privacy and will never share your information.
What happens if the number of messages in my package is reached before the time ends?
If we reach the message limit early, I will notify you immediately. You can easily purchase the "Additional Messages" gig extra to keep the service running without any interruptions.
Can we coordinate specific hours for the Live Chat service?
Yes. Please message me before ordering so we can check our time zones and agree on a specific schedule that fits your business hours perfectly.
