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I will build and scale your bpo operations in the philippines
I will build and scale your BPO operations in the Philippines
Senior Operations Leader with 15+ years of experience building and scaling operations in the Philippines. I have grown teams from startup to 1,500+ headcount, delivering structure, efficiency, and sus...
About this Gig
I will help you build, scale, and optimize your BPO or operations setup in the Philippines.
With 15+ years of leadership experience, I have built and scaled operations from startup stage to over 1500 employees across multiple sites. I bring a practical, execution-focused approach to ensure your operations are structured, efficient, and ready to grow.
Whether you are starting from scratch or scaling an existing team, I provide clear strategy and actionable guidance tailored to your business goals.
I can help with:
- BPO setup and operations design
- Hiring strategy and workforce planning
- Scaling and expansion strategy
- Process design, SOPs, and KPI frameworks
- Cost optimization and efficiency
- Seat leasing and outsourcing strategy
- PH cost analysis and budgeting
Why work with me:
- 15+ years in operations leadership
- Scaled teams up to 1500+ employees
- Hands-on execution, not just advice
I deliver structured, scalable solutions that drive real results.
Message me to discuss your requirements before placing an order.
Business type:
Startups
•
Corporates
Industry:
Business services & consulting
My Portfolio
FAQ
What information do you need to get started?
I will need a brief overview of your business, your goals, target team size, and whether you are planning to build, outsource, or scale operations in the Philippines.
Can you help if I am just starting with no existing team?
Yes. I can guide you from zero setup, including hiring strategy, structure, and operational planning tailored to your business.
Do you provide actual hiring or only strategy?
This gig focuses on strategy and planning. However, I can advise on hiring approaches and best practices based on the Philippine market.
Can you estimate the cost of operations in the Philippines?
Yes. I can provide cost estimates for hiring, seat leasing, and outsourcing models, including expected monthly budgets.
What industries do you support?
I primarily support BPO, customer service, healthcare, and service-based operations, but the strategies can apply to various industries.
Do you offer ongoing support after delivery?
Yes. You can avail additional consulting time if you need further guidance after the initial engagement.
Should I message you before placing an order?
Yes. I recommend sending a message first so I can understand your needs and ensure the right approach for your project.
