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Fiverr Pro
English
$
USD
I will be multilingual customer service agent for your shopify store
Your first step towards freedom
Driven by curiosity more than marketing, I’ve always wanted to understand how brands turn attention into action. From lead generation at Shilat Kitchens to strategic SEO at Meilleurtaux, I learned how...
About this Gig
Feeling buried under endless customer emails and refund requests?
Let me take that weight off your shoulders.
Im a multilingual customer service specialist with 10+ years of experience helping eCommerce brands (Shopify, WooCommerce, eBay) build trust, boost satisfaction, and keep customers coming back.
Ill manage your inbox with care, professionalism, and a smile in English, French, Spanish, and so on.. so you can focus on growing your business instead of chasing support tickets.
Heres how I can help:
- Answer customer inquiries (refunds, tracking, FAQs)
- Resolve PayPal & Stripe disputes smoothly
- Manage messages and comments on Facebook & Instagram
- Coordinate with suppliers
- Track and report on customer issues
- Fulfill orders via Oberlo, Dropified & more
Lets make your customers happier and your business smoother while you focus on growth.
Professional, reliable, and dedicated with a 100% satisfaction guarantee.
FAQ
What platforms do you support?
I provide customer service for all major eCommerce platforms including Shopify, WooCommerce, and eBay.
What languages can you handle?
I offer multilingual support to help you communicate effectively with customers worldwide — ensuring no message goes unanswered due to language barriers. Examples include handling customer inquiries in English, French, Spanish, Arabic, German, or Italian, depending on your business needs.
How do you manage customer emails?
I reply promptly and professionally to all customer inquiries, handling refunds, tracking requests, and general questions with empathy and accuracy.
Can you handle PayPal or Stripe disputes?
Yes! I can manage claims and disputes on both PayPal and Stripe, ensuring customers receive quick and fair resolutions.
Do you respond to messages on social media?
Absolutely. I can moderate and reply to customer messages and comments on Facebook, Instagram, and other social platforms.
Will you communicate with my suppliers?
Yes, I can contact and follow up with suppliers regarding orders, shipments, or product issues.
How do you ensure customer satisfaction?
By providing timely, polite, and solution-focused responses that build trust and encourage repeat purchases.
Is there a satisfaction guarantee?
Yes — if you’re not satisfied with my service, I offer a 100% money-back guarantee.
Reviews
7 reviews for this Gig
| (7) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Recommend to a friend
- Service as described
Sort By
Most relevant
N nommzt
France
Très satisfait du travail de Zack toujours à l’écoute et très efficace c’est vraiment un atout dans la gestion du sav 👍
Up to $50
Price
1 day
Duration
Helpful?E 
eukleia_agency
France
Je recommande vivement les services de Zack pour le service après-vente exceptionnel. Il est réactif, professionnel, et compétent. Il nous a permis de mieux gérer l'augmentation du flux de mails du service après ventes. Merci encore pour votre excellent travail !
$100-$200
Price
7 days
Duration
Helpful?R 
r333tfamily
France
Du très bon travail, Zack est un génie du service client. Très organisé, pertinent et efficace. Je le recommande a 100%
Helpful?W 
warneeck
United Kingdom
Zack took the time to understand our requirements and then did excellent customer service. he also delivered good quality work, on time and well before the deadline. Hope to work with him again in the future. I will definitely recommend him
Helpful?L 
lauramils
United States
Zack is very professional and knowledgeable. He's very easy to communicate with. No revisions were needed because she asked good questions before I placed the order. He did a great job and I look forward to working with him more in the near future.
Helpful?
Reviews
7 reviews for this Gig
| (7) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Recommend to a friend
- Service as described
Sort By
Most relevant
N nommzt
France
Très satisfait du travail de Zack toujours à l’écoute et très efficace c’est vraiment un atout dans la gestion du sav 👍
Up to $50
Price
1 day
Duration
Helpful?E eukleia_agency
France
Je recommande vivement les services de Zack pour le service après-vente exceptionnel. Il est réactif, professionnel, et compétent. Il nous a permis de mieux gérer l'augmentation du flux de mails du service après ventes. Merci encore pour votre excellent travail !
$100-$200
Price
7 days
Duration
Helpful?R r333tfamily
France
Du très bon travail, Zack est un génie du service client. Très organisé, pertinent et efficace. Je le recommande a 100%
Helpful?W warneeck
United Kingdom
Zack took the time to understand our requirements and then did excellent customer service. he also delivered good quality work, on time and well before the deadline. Hope to work with him again in the future. I will definitely recommend him
Helpful?L lauramils
United States
Zack is very professional and knowledgeable. He's very easy to communicate with. No revisions were needed because she asked good questions before I placed the order. He did a great job and I look forward to working with him more in the near future.
Helpful?
