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Fiverr Pro
English
$
USD
I will setup and customize salesforce service cloud
Level 1
Has met certain performance criteria and shows strong potential in the marketplace.
About this Gig
I'm a UK-based certified Salesforce Administrator with 5+ years of experience in Salesforce Service Cloud setup, configuration, and automation. I help businesses build efficient Service Cloud systems that improve customer support, streamline case management, and reduce manual work using Salesforce best practices.
Whether you're setting up Salesforce Service Cloud for the first time or improving an existing system, I can design and optimise your customer support processes. I specialise in Service Cloud setup, Case Management, and automation using Salesforce Flows to improve agent productivity and customer satisfaction.
From end-to-end Service Cloud implementation to targeted improvements, I deliver scalable solutions tailored to your business needs.
Services Include:
- Salesforce Service Cloud setup and configuration
- Case Management (Queues, Assignment Rules, Email-to-Case)
- Omni-Channel setup for intelligent case routing
- Flow automation to streamline support processes
- Knowledge Base and Service Console setup
- Service Cloud optimisation and consultation
Please contact me before placing an order to discuss requirements and ensure the best solution
Software:
Salesforce
Industry:
Financial services
•
Manufacturing & storage
•
Nonprofit
FAQ
What do you need to start working on my Salesforce org?
I will need Salesforce login access with required permissions, and a clear understanding of your business requirements and support process.
Can you work on an existing Salesforce Service Cloud setup?
Yes, I can review, fix, and improve your existing Service Cloud configuration, automation, and case management processes.
Will you configure everything exactly as per my business process?
Yes, I will customise the Service Cloud setup based on your business workflow and support structure.
Can you build complex automations and flows?
Yes, I can design and implement Salesforce Flows based on your business requirements. Complexity should be discussed before placing the order.
Do you provide training after setup?
Yes, I can provide basic walkthrough training of the setup to help you understand how everything works.
Do I need to contact you before placing an order?
Yes, please contact me first so I can understand your requirements and ensure the best setup for your business.
