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Fiverr Pro
English
$
USD
I will provide expert IT support for individuals and small businesses
About this Gig
Expert IT Support | M365, Azure, Intune & Help Desk
8+ years of enterprise experience delivering high-SLA remote IT support for individuals and businesses. I specialize in the Microsoft ecosystem and cross-platform troubleshooting.
Technical Skills & Daily Services:
IT Support & PC Optimization
Fix slow systems, improve performance, troubleshooting, and complete PC optimization
Microsoft 365 & Exchange
Admin Center, Teams, SharePoint, OneDrive, mailbox migrations, shared mailboxes, and DNS setup (SPF, DKIM, DMARC)
Identity & Cloud (Azure AD)
Entra ID (Azure AD), MFA, Conditional Access, SSO, Azure portal, and license optimization
Networking & Network Engineer Support
Network troubleshooting, VPN setup (Cisco, Sophos, Palo Alto), firewall support, and connectivity issues
Desktop & Technical Support
Windows, macOS, Linux troubleshooting, software fixes, and remote IT support
Helpdesk & IT Operations
ServiceNow, Jira, Zendesk, Freshdesk, user onboarding/offboarding, and daily IT operations
Why Choose Me?
- Fast and efficient IT support
- Strong technical support
- Remote IT support available, Home Assistance
- Professional and secure solutions
- Quick response and delivery
Device:
Desktop
•
Laptop
•
Server
•
Mobile
•
Other
Operating system:
Windows
•
Linux
•
IOS
•
Android
•
OSX
My Portfolio
FAQ
Q1: What information do you need to start?
I will need a brief description of your issue, access details (if required), and any relevant screenshots or error messages.
Q2: Do you provide remote support?
Yes, I provide secure remote support using trusted tools like AnyDesk, TeamViewer, or Zoom.
Q3: Can you fix urgent issues?
Yes, I specialize in quick troubleshooting and can handle urgent IT issues efficiently.
Q4: Do you support Microsoft 365 and Azure AD?
Absolutely. I provide full support for Microsoft 365, Exchange Online, Entra ID (Azure AD), and SharePoint.
Q5: What if my issue is complex?
No problem. I handle both basic and advanced IT issues. For complex tasks, I recommend selecting the Standard or Premium package.
Q6: Do you offer ongoing IT support?
Yes, I can provide ongoing support for businesses and remote teams. Contact me to discuss long-term support.
Q7: Is my data secure?
Yes, I follow best practices to ensure your data and systems remain secure and confidential.
