I will ecommerce customer service and support 24 by 7

Pakistan

I speak Urdu, English, Hindi
I've been working as a Sales executive and customer service agent recently and I see myself as a hard working and self motivated individual who is always open to learning new things. A few qualities t...
About this Gig

Are you running an online store and struggling to keep up with customer service and support 24/7? I can help.


I specialize in ecommerce customer service and support, making sure your buyers feel valued even after checkout. My focus is on after-sales care, order tracking, and customer communication so you can spend more time growing your business while I keep your customers happy.


With me as your virtual assistant for ecommerce, you will get:

  • Fast responses to customer inquiries via email, chat, or social media
  • Order tracking updates and shipment follow-ups
  • Handling of returns, refunds, and exchanges smoothly
  • Professional, empathetic, and clear communication every time
  • Reliable coverage to improve customer trust and loyalty


Whether you need support per day, per week, or per month, I provide flexible options to fit your stores needs. I have worked with Shopify, Amazon, WooCommerce, Etsy, and eBay sellers helping them boost ratings, prevent bad reviews, and create repeat customers.


Your business deserves a customer service partner who is consistent, reliable, and understands the ecommerce space.


Make sure to drop a text in the inbox before placing order so we could discuss!

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

Service type:

Non-technical support

Language:

English

Hindi

Urdu

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Document 360

Confluence

Freshdesk