I will develop IT ticketing system and network monitoring server

An IT Ticketing System is required when an employee in an organization require any technical assistance from IT engineer of your organization. It converts all incoming tech support requests into tickets. and stores them in one central database for later management. Requests come in via email, live chat, text-messages, phone calls - all go into the same storage, where help desk agents can add their responses and keep track of tickets. Our Reports make it easy to keep an eye on your IT-team performance. It has a set of built-in reports that will give you the insight you need to develop and improve your customer service. And the "custom report" tool that lets you quickly build your own reports.

Network monitoring is the process of constantly monitoring a computer network for problems such as slow traffic or component failure. Network Monitoring tools are always scanning the network and are designed to automatically notify network administrators via text, email when a problem occurs.