I will troubleshoot and fix uccx IVR scripts and call routing

Pakistan

I speak Urdu, Punjabi, English

Cisco IVR Contact Center Technical Lead

I am a Cisco Contact Center and IVR Technical Lead with 4+ years of experience designing, developing, and delivering enterprise-grade IVR solutions. I have deep expertise in IVR architecture, ICM scri...
About this Gig

Struggling with Cisco UCCX IVR issues or call flow errors?

I specialize in troubleshooting and fixing UCCX IVR applications used in real call center environments.

I can help you with:

  • Call flow not working correctly
  • Script errors in UCCX Editor
  • DTMF input issues
  • Database (DB) integration problems
  • API integration failures
  • Call routing and queue issues
  • Prompt or playback problems

What I provide:

  • Root cause analysis
  • Fast issue resolution
  • Clean and optimized script fixes

Technologies:

Cisco UCCX, Script Editor, Java, SQL, REST APIs

Contact me before ordering to discuss your issue.


Provider:

Cisco