I will implement servicenow itsm, itom, and automation solutions
About this Gig
I have 20 years of experience in IT services, specializing in ServiceNow ITSM, ITOM, and workflow automation. I help organizations streamline their IT operations, improve visibility, and drive efficiency through smart, scalable ServiceNow implementations.
As a Certified ServiceNow Developer & Consultant, I deliver tailored solutions designed to fit your business needs whether its optimizing existing modules or building new ones from scratch.
Heres what I can help you with:
- ITSM module setup (Incident, Problem, Change, CMDB)
- ITOM configuration (Discovery, Event Management, Orchestration)
- Custom workflows, flow automation, and scripting
- API integrations and third-party tool connections
- Performance tuning and detailed documentation
Success Story: Helped a client cut ticket resolution time by 40% and automate workflows saving 20+ hours weekly.
I'm available 24/7 lets transform your IT operations with ServiceNow!
My Portfolio
FAQ
What do you need from me to get started?
I’ll need access to your ServiceNow instance (preferably a sub-prod environment), module requirements, and any existing workflows or documentation if available.
Can you work on an existing ServiceNow setup?
Yes, I can review, optimize, and enhance your existing ServiceNow ITSM, ITOM, or automation configurations without disrupting your live environment.
Do you provide documentation after delivery?
Yes, all Standard and Premium packages include detailed documentation outlining configuration steps, workflows, and scripts implemented.
Can you integrate ServiceNow with other platforms or tools?
Absolutely! I can integrate ServiceNow with third-party systems using REST APIs, MID Server, or tools like Jira, SolarWinds, and Microsoft products.
What if I’m unsure which ServiceNow modules I need?
No worries, I can help you identify the right ITSM and ITOM modules based on your business goals and current IT processes.
Is my data secure during implementation?
100%. I work within your sandbox or sub-production environment and follow ServiceNow best practices to ensure complete data safety.

