I will build an ai chatbot for website customer support and lead capture


Level 2
About this gig
Help website visitors find answers and request help with a branded AI chatbot built around your business content.
I set up website assistants for customer support, FAQs and lead capture on WordPress, Wix and custom websites, subject to compatibility.
WHAT I DELIVER
Chat widget matched to your brand
Answers based on the content agreed for your package
Welcome message and instructions for handling unanswered questions
Desktop/mobile checks and testing with your sample questions
Setup and handover instructions
PACKAGE OPTIONS
Basic: FAQ chatbot using up to 5 supplied web pages.
Standard: Up to 20 pages of supplied content, lead capture and email notification.
Premium: Standard features plus one agreed CRM or booking API workflow.
API/model usage, hosting and paid platform subscriptions are separate buyer costs. Content-based answers use your supplied knowledge; model fine-tuning is not included. AI responses can be incorrect, so important queries should be referred to your team.
Message me before ordering with your website, content sources and required workflow. I will confirm scope, compatibility and ongoing costs before we start.
Get to know Zeeshan
From Broken Spreadsheets to Automated Dashboards, I Build Systems That Scale
Level 2
- FromGermany
- Member sinceFeb 2020
- Avg. response time1 hour
- Last delivery1 month
Languages
English, German
My Portfolio
FAQ
Which website platforms do you support?
I install chatbots on WordPress, Wix and custom websites, subject to embed permissions and platform compatibility. Send your website link before ordering so I can confirm the installation method and any required plan or hosting.
Can the bot answer questions from my website or PDFs?
Yes. Basic covers up to 5 supplied web pages; Standard and Premium cover up to 20 pages of supplied web/PDF text. Each page allows up to 500 words. Scanned files, complex tables, extra content and automatic refresh need separate scoping. This is not model fine-tuning.
Are API usage and subscription fees included?
No. The gig fee covers the agreed setup/development. Model/API usage, hosting and paid chatbot or integration subscriptions are separate buyer costs. I will explain the proposed services and expected cost drivers before the order; usage varies with traffic.
Can the chatbot capture leads or connect to my CRM?
Standard includes one lead form and email notification. Premium adds one agreed CRM or booking API workflow on one website, subject to feasibility. Extra channels, integrations, authentication or new backend systems require a custom offer.
Will the chatbot always answer correctly?
No AI chatbot can guarantee every answer. I test against your sample questions and configure instructions to refer unanswered questions to your team. A contact link or referral does not mean staffed live-agent chat. Important answers should be reviewed by a person.
What do delivery and revisions include?
Delivery is 7, 14 or 21 days for Basic, Standard or Premium with complete requirements. Revisions are 3, 6 or 6 and cover the agreed scope. Extra sources, new workflows, additional channels and integrations require a separate quote.
What do I receive and what support is included?
You receive the custom configuration/code created for your order and handover instructions; third-party platform code is not included. I fix defects against agreed requirements reported within 14 days of delivery. Content refreshes and ongoing maintenance are separate.
How is customer information handled?
Before setup, we agree what the bot may collect, where it is sent and which providers process it. Share only content you are authorized to use. Keep passwords and API secrets out of buyer answers; access is arranged securely after scope confirmation.
