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Fiverr Pro
English
$
USD
I will your customer support and live chat agent
Professional Cold Caller, Lead Generation Expert
Hey there! I'm a professional cold caller and virtual assistant with hands on experience in inbound and outbound calling. I've worked across Real Estate, Insurance, Solar, Roofing and Home Services he...
About this Gig
Is your inbox overflowing and customers waiting too long for replies? I can help.
I'm a professional customer support and live chat agent with hands on experience handling inbound and outbound communication. I've worked with businesses across Real Estate, Insurance, Solar, Home Services, and other service-based industries delivering fast, friendly and professional responses every time.
What I can do for you:
- Live chat support on any platform
- Email support and ticket management
- Phone support and call handling
- Customer complaint resolution
- Order tracking and follow-ups
- CRM updates (HubSpot, Salesforce, Zoho)
I'm experienced with Freshdesk, LiveAgent, Zendesk, Intercom, and other support platforms. Flexible with all time zones and committed to keeping your customers happy and your response times low.
Your customers deserve fast & professional support. Message me before ordering so we can discuss your needs.
Social media platform:
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Service type:
Non-technical support
Language:
English
•
Hindi
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Punjabi
Timezone:
24/7
Knowledge base software:
Document 360
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Freshdesk
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Liveagent
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Zoho
FAQ
What platforms can you provide support on?
I can work on any live chat platform, email system, or phone support tool including Freshdesk, LiveAgent, Zendesk, Intercom, and more. If you use a different platform, I can adapt quickly.
What time zone do you work in?
I am flexible with all time zones including US, UK, Canada, and Australia. Share your preferred hours and I will adjust my schedule.
Can you handle phone calls and live chat at the same time?
Yes, I have experience managing multiple support channels simultaneously. I can handle chat, email, and calls depending on your needs and volume.
Will I receive a report of customer interactions?
Yes, I provide a detailed summary of all interactions including response times, issues resolved, and any follow-ups needed. I can deliver via Google Sheets or your preferred platform.
What do you need from me to get started?
I need access to your support platform, any response templates or guidelines you follow, FAQ documents, and your preferred working hours. Message me before ordering so we can set everything up.
