I will provide quality virtual call center services

About this Gig

Having too much on your plate is not ideal for entrepreneur like you, you might be confused on what you should do first! Working with me will enable you to free your time doing these tasks:

• Answer incoming calls and respond to customers emails
• Management and resolve customer complaints
• Sell products and place customer orders in the computer system
• Identify and escalate issues to supervisors
• Provide product and service information to customers
• Research required information using available resources
• Research, identify, and resolve customer complaints using applicable software
• Process orders, forms, and application
• Route calls to appropriate resources
• Document all call information according to standard operating procedures
• Recognize, document, and alert the management team of trends in customer calls
• Follow up customer calls where necessary

I am familiar with broad list of business's types.

Feel free to contact me.