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I will be your hippa virtual assistant for patient emails and CRM
Virtual Assistant and Insurance Data Support Specialist
Provided virtual assistance, insurance sales support, data management, assignment typing, chat and email support. Handled client communication, documentation, record keeping and administrative tasks w...
About this Gig
Update: Got great response! Only 1 slot left at the $10 intro price.
US clinics - DM me "VA" if you need patient email support this week.
Tired of patient email overload & RCM backlogs? I'm Zunaira - a HIPAA-Aware Healthcare VA with 2+ years RCM experience handling 40+ patients daily for US clinics.
WHY CHOOSE ME:
Expert in patient email communication & appointment follow-ups
Proficient in Salesforce, Zendesk, Freshdesk, Zoho CRM
HIPAA-aware with strict patient confidentiality
Available US PST/EST hours | Fast 12-hour response time
98% client satisfaction | 100% accurate CRM data entry
SERVICES I OFFER:
Email & live chat support for patient queries
RCM data entry - claims, insurance verification, billing
CRM management - ticket updates, records, follow-ups
Appointment scheduling & patient onboarding
Ready to save 10+ hours/week? Message me now. I reply within 1 hour!
Note: I am HIPAA-aware and treat all patient data with strict confidentiality.
Service type:
Non-technical support
Language:
English
•
Punjabi
•
Urdu
Timezone:
24/7
Support software:
Freshdesk
•
Zendesk
•
Salesforce
•
Other
FAQ
Q1: Do you have experience with US Healthcare?
A: Yes! 2+ years in US Healthcare RCM at Medical Care Billing & Milvik BIMA. Handled 40+ patients daily, claims, insurance verification. I understand US workflows, medical terms & patient communication standards.
Q2: Which CRM tools do you use?
A: Expert in Salesforce, Zendesk, Freshdesk, Zoho CRM. I manage tickets, update patient records, track history & reports. Can learn any new CRM in 1 day. 3+ years CRM experience.
Q3: How do you handle patient confidentiality?
A: I’m HIPAA-aware with 2+ years handling sensitive patient data. I follow strict confidentiality, secure data protocols & never share info. Can sign BAA/NDA for your practice. Privacy is priority.
Q4: What is your response time?
A: Fast 12-hour response for all queries. Premium clients get US PST/EST real-time support. Available 6 days/week. Urgent msgs replied in 1 hour. Maintained 98% satisfaction with timely follow-ups.
Q5: Are you HIPAA compliant?
A: I’m HIPAA-aware & follow all guidelines for data security & privacy. 2+ years handling medical data. Not a covered entity but comply with HIPAA rules. Happy to sign BAA for full compliance.
