I will be your expert technical customer support and incident management specialist

Welcome to my Technical Support and Incident Management service! 

Looking for an experienced support specialist to manage user inquiries, monitor technical logs, and handle platform incidents? With a strong background in tech support and operations for online applications, I ensure your platform runs smoothly.

What I offer:

* Live Chat & Email Support: Swift and accurate responses to user inquiries and technical complications.

* Incident Management: Monitoring application logs, troubleshooting friction, and managing technical incidents when users transition between products.

* Escalation & Communication: Translating complex technical issues into clear internal reports for developers and game providers.

* Account Operations: Handling user profile queries, cross-product tracking, and validating system behavior.

Why choose me?

* Experience in fast-paced online operations.

* Fluent in English, German, and native Georgian.

* Adaptable to custom backoffice software, ticketing systems, and live chat.

Please contact me before ordering to discuss your workflow!