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I will be your short term rental and guest support assistant
Short Term Rental Virtual Assistant and Admin Support
Hi! You can call me Zo 👋 I'm a professional Customer Service & Virtual Support Specialist with 7+ years of experience in customer-facing roles. I'm also a licensed real estate agent, bringing strong ...
About this Gig
Are you a short-term rental host who needs help with guest communication and administrative tasks?
I'm here to help!
I provide reliable virtual assistant support for Airbnb hosts, vacation rental owners, and short-term rental businesses.
As a licensed real estate agent with 7+ years of customer service experience, I bring strong communication, organization, problem-solving, and administrative skills to help create a professional guest experience.
SERVICES I CAN HELP WITH:
Guest inquiries and communication
Pre-arrival, check-in/check-out & post-stay messages
Guest follow-ups and review responses
Calendar and reservation management
Cleaning and maintenance coordination
Property research
Data entry and spreadsheets
Administrative support
General virtual assistance
WHY WORK WITH ME?
⭐ 7+ years of customer service experience
⭐ Licensed real estate agent
⭐ Professional and friendly communication
⭐ Organized and detail-oriented
⭐ Reliable and responsive
⭐ Quick learner
⭐ Guest-focused approach
Please message me before ordering to discuss your specific needs. I look forward to helping make your workload easier!
Purpose:
Business
FAQ
Can you communicate directly with my guests?
Yes. I can assist with guest inquiries, pre-arrival messages, check-in/check-out communication, follow-ups, and other guest-support tasks based on your instructions.
Can you coordinate cleaners and maintenance?
Yes. I can communicate with cleaners, maintenance personnel, and other vendors based on your instructions and help coordinate schedules and requests.
Can you work with multiple properties?
Yes, depending on the number of properties and the workload. Please message me with the number of properties and the tasks you need handled so I can provide an appropriate offer.
